RoboCut has the best Guarantee!
One of our core values is safety. Due to the rapidly evolving COVID-19 pandemic and our inability to monitor products that we shipped, we are declining all returns (including refunds and product exchanges) for the safety of our customers and associates.
You have our money back guarantee: use our RoboCut for 30 days (plus another 30 days grace period) and if you are not fully satisfied, simply return it for a full refund of the purchase price. Just do not exceed 60 days between the day you received it and the day we get it back. The cost of shipping back is paid by the customer. The way to ship it back, UPS, USPS, FedEx ... is chosen by the customer. We recommend FedEx-Ground, it costs less and is trackable. We can issue the refund just based on the tracking number.
You also have our 1 year TOTAL warranty. This is not just parts and labor like most other warranties. This is everything: if your haircutter has any problem or you damage it accidentally or "you run your truck over it", we will repair or replace it free of charge for 1 year after purchase. Plus you have another 1 year grace period. Inside 2 years, expect free warranty.
To get return authorization and "how-to" instructions, please call 1-970-225-9060 or E-mail email@example.com